Privacy & Cookie Policy

Effective Date: 25th May 2018

At Bassline Publishing, we take our user’s privacy very seriously – our top priority is for you to feel confident and secure when using our website. We want you to know that we will never sell or trade our customer data with other companies for marketing purposes, and in this privacy policy we’ve set out detailed information on how, when and why we collect your personal information, as well as what we do with it.

Types of Data Collected:

Personal Data
When you buy a book, subscription, or sign up to our newsletter, we collect your name, address, email and contact number, which is then stored in our database. We use this information to ship products to you, and to inform you about other products and services we offer that might be of interest to you.

We use MailChimp to deliver our newsletters. We collect statistics on email opens and click-through rates using industry standard techniques. Doing so allows us to monitor the success of our newsletter and services. For more information, please refer to MailChimp’s privacy policy. You can unsubscribe from our newsletter at any time by clicking on the clearly-visible unsubscribe link at the bottom of any of our emails. You can also ask to be manually unsubscribed by emailing us.

Be assured that we will never share this personal information with any other company without your permission.

Usage Data
When a customer visits Bassline Publishing, we use Google Analytics to collect standard visitor information, such as pages viewed, and time spent on the site. This information is not processed in any way in which a customer could be identified. We do not allow Google – or any other company – to know the identity of any customer visiting our site.

Tracking and Cookies Data
We use cookies to improve the service that we provide to you. A Cookie is a small file that a website sends to your browser and which is then stored on your system. You can elect not to accept cookies in most internet browsers. Cookies do not contain personal information such as your name, address, telephone number or credit card details!

Where Your Personal Data is Stored
All information that you provide to us is stored on the secure servers of Bassline Publishing. If you are subscribed to our newsletter, your details will also be stored within our database with MailChimp, our email newsletter provider.

Payments on Our Site
Payments made on our website are processed on an SSL-secured page using payment gateway Stripe. We do not store any credit card details on our system.

Access to Your Personal Information
You are entitled to view, amend or delete any personal information that we hold. This can be done via your account settings, or by emailing a request to our data protection officer.

Changes to this Privacy Notice
We may occasionally update our Privacy Policy. We will notify you of any changes via email, and by posting the new Privacy Policy on this page. The effective date at the top of this page will change accordingly.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please email us.